Shipping policy

We provide 2-Day FREE SHIPPING on jewelry orders.

Currently, in-stock orders are processed and shipped within 1-2 business days. Shipping typically takes 3-5 business days, though exact timing depends on your location. Orders placed after 2 PM PST are not guaranteed to be processed until the next business day.

Standard 2-Day Shipping is FREE. Signature confirmation is required at the time of delivery. Expedited shipping options are available during checkout at the customer's expense.

Out-of-stock items purchased for 'backorder' will ship in 2 to 8 weeks. You will receive all order status updates by email. Please add us to your contact list so you don't miss any new messages about your order. Orders that include both in-stock items and backorders may ship separately, with separate tracking and email updates.

All shipment packaging and labeling are discreet. Orders are packaged carefully in jewelry boxes and/or jewelry pouches. Please allow extra handling time for custom orders, resizing, and engraving.

To ensure your recipient will love their jewelry, items shipped from labelljewelry.com are eligible for our 30-day return policy. This policy applies to items in their original condition. Returns must be postmarked within 30 days from the delivery date. Unworn items in original condition will receive a full refund to the original form of payment.

Once received, returns are usually processed within one business day. Upon approval, refunds will be issued; please note that it may take a few days for the funds to post to your account.

Used or damaged items may incur a service fee of up to 30% of the purchase price. Return requests can be made by reaching out to us at info@labelljewelry.com. All returns must include tracking and delivery confirmation.

Please see our Refund Policy page for full details.